Cancellation & Return Policy

Please be aware, we do charge a cancellation fee on any cancellation after 48 hrs of purchase.

Motorbike Purchased, but not shipped:

  • A full refund is allowed within the first 24hrs of purchase, after that your cancellation is subject to a 50% restocking fee (for pre-orders as well as in-stock items) that have not been shipped. Please notify us as early as possible huckfinn@huckcycles.com

Accessory, Gear & Components & Replacement Parts Return Eligibility:

  • You must return your order within 14 days of receipt

  • The item must be unused, free from dirt, dust, or any modifications, and in the original packaging and condition that you received it

Motorbikes, Accessories, Gear & Components & Replacement Parts Received and Used:

  • No returns, except in rare cases of serious, and obvious, manufacturer defects or malfunction caused by defects.

Non-returnable items:

  • Electronics (including batteries)

  • Customer orders and builds

  • Discounted, promotional or sale items 

 

Defective Equipment

  • Click for Warranty Information

     

Before a return is sent, the customer MUST have received written approval from Huck. If a customer sends a return without the written consent of Huck Cycles a refund will NOT be issued and the customer will have to pay shipping to get the item returned, or, sacrifice the item.

If your approved return passes our inspection, you may receive an exchange, store credit, or a refund.

Please address your return to:

Huck Cycles, LLC

c/o Returns - #[OrderNumber]

11020 Bailey Rd 

Unit D

Cornelius, NC 28031

 

Please give us a heads up after you send your return by emailing huckfinn@huckcycles.com. If possible, please provide a tracking number.

If non-returnable items are returned without authorization from our Support Team, they will be returned to the customer immediately and customer will be notified. Restocking fees will apply to unauthorized returns.

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Interested in talking about a commercial or fleet purchase? Contact us and a member of our team will be with you within 24 business hours.